INSIGHTS / RESEARCH NOTES

We read shifts in the market and structure them
in the languageof execution.

These are our notes on observations, methodologies, and business models accumulated between research and practice. We examine the context of change and the questions required for execution.

CONTENT REGISTER 21 research & practice notes
Methodologies · Business models · Industry change

THE LIBRARY

A record of reading, connecting, and validating again

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(DBR Article) Understand the Customer’s “Aspiration Map.” A Path Forward Emerges in This Boundaryless Era
The Innovation Lab

(DBR Article) Understand the Customer’s “Aspiration Map.” A Path Forward Emerges in This Boundaryless Era

In this article contributed to DBR, Yongho Cho, CEO of The Innovation Lab, discusses how to understand and use the customer’s “aspiration map” in a boundaryless era. He analyzes how IT convergence is dissolving the boundaries between consumers and producers, large and small companies, and tangible and intangible things, and explains why companies must turn these changes into innovation.

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(NIPA SW Insight) Two Future Directions for Manufacturing — ‘Servitization of Manufacturing and Industrialization of Services’
Published as a special column in NIPA SW Insight

(NIPA SW Insight) Two Future Directions for Manufacturing — ‘Servitization of Manufacturing and Industrialization of Services’

In this column contributed to NIPA SW Insight, Yongho Cho, CEO of The Innovation Lab, presents future business directions through the servitization of manufacturing and the industrialization of services. It analyzes successful cases including Nike and LEGO and explores the disappearance of boundaries between manufacturing and services and its impact.

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(SME CEO Report) Finding New Coordinates for Customers and Business Models in a Boundaryless Era
Column published in the IBK Industrial Bank of Korea SME CEO Report magazine

(SME CEO Report) Finding New Coordinates for Customers and Business Models in a Boundaryless Era

In this column contributed to the IBK Industrial Bank of Korea SME CEO Report, Yongho Cho, CEO of The Innovation Lab, discusses boundary convergence in the Big Blur era and how to find new coordinates for customers and business models. It presents strategies for companies to survive and thrive as boundaries collapse, along with methods for gaining customer insight.

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Cloud-Based Business Models and Technologies Using n-Screen: Today and Tomorrow
Published in the Journal of the Korean Institute of Communications and Information Sciences

Cloud-Based Business Models and Technologies Using n-Screen: Today and Tomorrow

This research paper from The Innovation Lab analyzes the business models and technologies of cloud-based services using n-Screen. It explores business model patterns tailored to telecommunications operators, broadcasters, device manufacturers, service providers, and OS vendors, and presents strategies for delivering successful cloud services.

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Reframing Competition: Changing How We Think About Competition and Cooperation
Column published in INNOCEAN’s quarterly magazine Life in Orange

Reframing Competition: Changing How We Think About Competition and Cooperation

In this column contributed by Yongho Cho, CEO of The Innovation Lab, to INNOCEAN’s quarterly magazine Life in Orange, he presents strategies for success in business and life through a balance of competition and cooperation. It explores new ways to compete and cooperate through the concept of coopetition (cooperative competition) and discusses the keys to growth in business ecosystems.

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Frequently Asked Questions

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What articles are available in The Innovation Lab Insights?

We provide research articles, contributed pieces, interviews, and case studies on business models and strategy, platforms and ecosystems, the Big Blur and industry change, AI transformation, customer insights, and field methodologies.

How are Insights articles connected to The Innovation Lab's methodologies?

Each article offers a perspective for interpreting market and industry changes and, where appropriate, can be linked to BM ZEN, the 8×48 Workflow, and customer, problem, and value proposition toolkits to develop questions and validation criteria for real-world challenges.

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